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Please note: the explanation of terms below is intended for guidance only; for contractual definitions, refer to the policy wordings.
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z |
Annual payment - a one-off payment in advance to cover a year’s insurance. This is the cheapest way of obtaining cover. Annual policy - all Cycleguard Rescue policies are annual policies and cover you for a full 12 months unless cancelled by either party under our standard cancellation terms. Area - this relates to the area in which you can use Cycleguard Rescue, which is within the UK only. Bicycle - means any bicycle, adult tricycle or tandem, including any mechanically or electronically assisted cycle weighing less than 40kg and with an output not exceeding 200w/15mph and not subject to the requirements of the Road Traffic Act. Call Assist - the company Cycleguard have selected to provide you with this unique service. Call Assist has access to 1,500 recovery operators throughout the UK including Northern Ireland. Call Assist provides the service behind many brands offering a rescue service for cyclists. A bicycle owners needs are unique, not only requiring a specialist to whom they can entrust their bike, but also in needing the bike to be recovered immediately if a roadside repair cannot be done. To ensure you receive a great level of service, we have chosen Call Assist specifically for their experience in this area and the network of dedicated service providers who can assist in the rescue of you and your bike. Certificate of insurance - the document that contains the terms and conditions under which your bicycle is insured. See also policy wording. Commencement date - the date that the policy starts. Material facts - this is any piece of information that might affect our decision to provide you with insurance. Under UK law, you are obliged to advise us of any material facts, such as convictions for fraud, theft or dishonesty, prior claims or events, or any special terms or conditions that have been applied by previous insurers.This obligation applies at the time you arrange insurance and extends to any change in circumstances whilst you are insured with Cycleguard Rescue If facts come to light once your policy has started, we have the right to refuse payment for all or part of any claim you may make. Period of insurance - the length of time for which you are covered, all Cycleguard Rescue policies run for a period of 12 months. Policy summary - this is a brief outline of the terms and conditions including any significant exclusions or conditions of an insurance policy. We are required by the Financial Services Authority to provide you with important keyfacts regarding your policy. The summary is not a substitute for reading the full policy wording. Policy wording - this sets out in full the terms and conditions of your insurance cover. It is essential that you read the wording and comply with any terms and conditions it sets out. We have made it as straightforward as possible to read and understand.
Much of the information provided on this site is for guidance – only the relevant policy wording can be taken as a binding contract. Premium - the amount you pay to provide you with rescue cover for 12 months. Terms of business - the basis on which you do business with us. Click for more information.
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